Privacy Policy

At PeangCosmo Cosmetics, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website or use our services. By accessing our website or providing your information to us, you consent to the practices described in this Privacy Policy.

1. Information We Collect:

We may collect various types of personal information from you, including but not limited to:

• Contact information (such as name, email address, phone number)
• Shipping and billing address
• Payment information (credit card details, PayPal information)
• Demographic information (age, gender, location)
• Communication preferences
• User-generated content (reviews, comments)
• Information provided through surveys or promotions
• Website usage data (IP address, browser type, device information, referring/exit pages)

2. How We Use Your Information:

We use your personal information for the following purposes:

• Processing and fulfilling your orders
• Providing customer support and responding to inquiries
• Sending order updates, shipping notifications, and other transactional communications
• Personalizing your shopping experience and recommending relevant products
• Sending marketing communications, promotions, and special offers (with your consent, where required)
• Conducting surveys and analyzing user feedback to improve our products and services
• Understanding and analyzing website usage trends and preferences
• Complying with legal obligations and enforcing our terms of service

3. How We Protect Your Information:

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses encryption technology to secure sensitive data transmitted between your browser and our servers. However, please note that no data transmission over the internet can be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you transmit to us.

4. Sharing Your Information:

We may share your personal information with third parties only in the following circumstances:

• Service Providers: We may engage trusted third-party service providers to perform functions on our behalf, such as payment processing, order fulfillment, and shipping. These service providers have access to the necessary information to perform their functions and are obligated not to disclose or use it for other purposes.
• Legal Compliance: We may share your information when required to comply with applicable laws, regulations, legal processes, or governmental requests.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

5. Cookies and Tracking Technologies:

Our website uses cookies and other tracking technologies to enhance your browsing experience, personalize content, and analyze website traffic. Cookies are small files stored on your device that collect information about your preferences and browsing behavior. You can control cookies through your browser settings, but disabling cookies may limit certain features and functionality on our website.

6. Your Choices and Rights:

You have the right to:

• Access, correct, or update your personal information by logging into your account.
• Withdraw your consent for marketing communications at any time.
• Opt-out of cookies and tracking technologies by adjusting your browser settings.
• Request the deletion of your personal information, subject to legal requirements and retention periods.

7. Children's Privacy:

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us to have the information removed.

8. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting a prominent notice on our website or sending you an email.

9. Contact Us:

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please contact us at:

[Your Contact Information]

Thank you for trusting PeangCosmo Cosmetics with your personal information. We are dedicated to protecting your privacy and ensuring a secure and enjoyable shopping experience on our website.